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COMPETÊNCIAS COMPORTAMENTAIS
FOCO NO CLIENTE
COMUNICAÇÃO
TRABALHO EM EQUIPE
COMPETÊNCIAS GERENCIAIS
LIDERANÇA
NEGOCIAÇÃO
VISÃO NEGÓCIO
VISÃO SISTÊMICA
OUTRAS COMPETÊNCIAS METODOLOGIA LEAN
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Amy Cuddy: Body Language
Ted Talks
A pesquisa de Amy Cuddy sobre linguagem corporal revela que podemos mudar as percepções de outras pessoas – e talvez até nossa própria química corporal – simplesmente mudando as posições do corpo.
-comunicação

Brene Brown: The Power of Vulnerability
Ted Talks
Brené Brown studies human connection -- our ability to empathize, belong, love. In a poignant, funny talk, she shares a deep insight from her research, one that sent her on a personal quest to know herself as well as to understand humanity. A talk to share.
-comunicação

Lucinda Beaman: What Does It Take to Change A Mind
Ted Talks
As fact check editor at The Conversation, Lucinda Beaman sees first-hand the conflict between facts and beliefs. She offers a framework for understanding how we process information and how we can connect with those who disagree with us.
-comunicação

SIMON SINEK : How great leaders inspire action
Ted Talks
Simon Sinek has a simple but powerful model for inspirational leadership -- starting with a golden circle and the question: "Why?" His examples include Apple, Martin Luther King Jr. and the Wright brothers ...
-liderança

JULIAN TREASURE : How to speak so that people want to listen
Ted Talks
Have you ever felt like you're talking, but nobody is listening? Here's Julian Treasure to help. In this useful talk, the sound expert demonstrates the how-to's of powerful speaking -- from some handy vocal exercises to tips on how to speak with empathy. A talk that might help the wor...
-comunicação
-liderança

DAN PINK The puzzle of motivation
Ted Talks
Career analyst Dan Pink examines the puzzle of motivation, starting with a fact that social scientists know but most managers don't: Traditional rewards aren't always as effective as we think. Listen for illuminating stories -- and maybe, a way forward.
-comunicação
-liderança
-trabalho em equipe

Derek Sivers: How to start a movement
Ted Talks
This talk was presented at an official TED conference. TED's editors chose to feature it for you. Through his new project, MuckWork, Derek Sivers wants to lessen the burdens (and boredom) of creative people
-comunicação
-liderança

Kaizen e Kaikaku: Melhoria Contínua, Evolução e Revolução [Cultura Lean]
André Faria
Kaizen e Kaikaku são palavras que representam mudanças na Cultura Lean que veio do Sistema Toyota de Produção. Kaizen são as mudanças realizadas através de pequenas melhorias. É a evolução contínua. Kaizen não é traumático, é melhor aceito por todos e mais simples de se implementar. É a mudança para melhor. kaikaku são melhorias radicais. kaikaku geralmente é necessário quando a empresa muda de metodologia, muda de tecnologia, muitas vezes quando é comprada por uma empresa com uma cultura diferente, quando o mercado muda, ou quando a empresa é ameaçada de extinção por um concorrente. Muita coisa muda, e muda rápido. Iniciativas Kaizen impactam menos na cultura na organização, geram menos conflitos de poder e geralmente são mais bem aceitas por todas as pessoas, já as iniciativas kaikaku tendem a deixam mais danos, é comum que seja necessário substituir pessoas resistentes, ou até mesmos que algumas pessoas decidam deixar a empresa por não se adaptarem.
-metodologia lean

Introduction to Lean Thinking (2017)
Gemba Academy
A quick introduction to the philosophy, history, and tools of lean manufacturing, lean office, and lean healthcare.
-metodologia lean

Gemba Walk: Where the Real Work Happens
Gemba Academy
From factory floors, to offices and other kinds of facilities, gemba walks are designed to open your eyes to what’s really happening in your organization. In this course, Gemba Academy Co-Founder Ron Pereira breaks down everything you need to know for the before, during, and after stages of a gemba walk.
-metodologia lean

Toyota's 8 Step Practical Problem Solving Methodology Overview
Gemba Academy
Learn the 8 steps Practical Problem Solving methodology, lean thinking exemplars such as Toyota use to attack problems.
-metodologia lean

Learn What 5S is All About And Why It's So Much More Than A Housekeeping Initiative
Gemba Academy
In this refreshed 5S Workplace Productivity Course, which now focuses on both manufacturing and office applications, you, and your entire organization, will learn exactly what 5S is, where it originated from, and why it’s far more than a housekeeping initiative. And most importantly, you’ll learn, step by step, how to start or possibly enhance your own corporate wide 5S program. Finally, in order to drive the concepts home we’re excited to share a real life 5S case study from our good friends over at FedEx Office who were gracious enough to welcome our film crew in during a 5S kaizen event
-metodologia lean

What is a Lean Daily Management System?
Gemba Academy
A Lean Daily Management System enables an organization to meet daily operational goals while sustaining improvement long term. Learn the four building blocks and seven essential enablers of a Lean Daily Management System.
-metodologia lean

What is Obeya, and why use it?
Gemba Academy
Since being identified through research in the 1990s as a key enabler of Toyota’s new product development approach, the obeya method has gained popularity as a visual management system. Today the obeya method is applied to improve communication and performance in large, complex efforts such as project management, launching new services and products, business operations management, and strategy deployment.
-metodologia lean

Developing & Utilizing Human Capabilities by Practicing Scientific Thinking with Mike Rother
Gemba Academy
Presentations from the 2019 KataCon5 event. Mike Rother examines how adopting and consciously practicing Toyota Kata’s scientific mindset can help people and organizations navigate complex challenges in a complex world.
-metodologia lean-metodologia lean

Pílulas de Gestão - Teoria das Restrições.
Fernanda Zannoni
A Teoria das Restrições nos permite ganhar mais dinheiro sem aplicação de nenhum recurso adicional no negócio. Baseia-se no princípio de que o maior problema vivenciado na empresa é causado.
-visão de negócio